Private Client Services

Nobody cares how much you know, until they know how much you care
– THEODORE ROOSEVELT

Our multi-disciplinary approach to private client services enables us to support individuals and families even with the most complex of financial needs. That approach is built upon personalized service and regular, transparent communication. 


Advice

Our advice extends beyond our sound capital allocation counsel.  We are also committed to enhancing our client’s financial well-being by providing proactive advice on the associated complexities of wealth which range from estate and retirement planning to family business succession.

Our client partners work with a limited number of families as clients to ensure we deeply understand their challenges and can provide the personal attention required to achieve our clients’ long-term objectives. We also work with your other wealth preservation team members (lawyers, accountants, estate planners) to provide holistic advice.

Highest Standard of Compliance

We are committed to the highest standards of compliance. They permeate throughout our organization and the organizations we work with. 

That includes our carrying broker, National Bank Independent Network (NBIN), a division of National Bank Financial (NBF). NBIN provides us with the business services of Trading, Clearing (Deliveries & Settlement of securities and assets), Segregation & Safekeeping of assets (Custodian), and Recordkeeping/Information services (Confirmations & Statements). 

Both KJ Harrison and NBF are investment dealers registered with the Canadian Securities Administrators (CSA, including the Ontario Securities Commission), members of the Investment Industry Regulatory Organization of Canada (IIROC), Canada’s regulatory body that protects clients and their assets, and members of the Canadian Investor Protection Fund (CIPF) where customers’ accounts are protected within specific limits.

Communication

Communicating to our clients transparently and effectively is critical to our business and our clients’ confidence. 

Our clients receive weekly communications that feature client news and updates, webcasts, market updates, fund summaries and commentaries. We also publish articles to share value-added insights with our clients. Visit KJH Insights here.

Reporting

In addition to monthly statements and confirmations directly from NBIN, clients receive monthly KJH Fund updates, and every quarter we provide a detailed portfolio report. Clients also have 24/7 access to their investment portfolio via our online portal and investor app. 

Events

Every month, we host an investment update to provide clients with our insights on the economy, markets and how we are allocating and investing capital. These events provide our clients with direct access to our investment team to ask questions and get advice. We also host additional client events across Canada which are shared through our weekly communications. 

For an example of the communications our clients receive, please email us